FAQ

Frequently asked questions

Products

What kind of shirts do you print on?

How do I know what size to order?

What does it mean if I see a certain color/size is “Temporarily unavailable”?

What if I have an idea for a design or an organization to support?

Ordering

What forms of payment do you accept?

Do you charge sales tax?

I made a mistake on my order, can you change it?

Do you accept returns?

Shipping

Where do you ship?

What carriers do you use for shipping?

Do you ship to P.O. boxes?

How soon will I receive my order?

Why is there a delay between order and ship time?

How will I know when my order ships?

I have a problem with my order, what should I do?

About us

Is Greater Ink a non-profit organization?

How do you choose the organizations for Greater Ink’s donations?

How much do you donate?